How Privacy Policy Covers Wallet Records
Our Privacy Policy applies when you create an account, complete phone verification, sign in from a mobile device or contact support about account status. We may record account identifiers, verification details, device and browser signals, security events, and transaction references needed to match DANA, OVO, GoPay,
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QRIS, bank transfer or virtual account activity with the correct account. We use those records to provide account access, investigate unusual sign-in behaviour, answer privacy requests and maintain an auditable payment trail. We do not treat a payment reference as permission to use unrelated personal details.
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Retention depends on operational need and applicable rules. If you are in Indonesia, account access and eligibility depends on local law; our handling of personal data follows the choices and requests available where local law permits.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.